When to call this lineCall while something is still dripping.
Use 352-664-8585 when water is moving, when you can see an opening, when a limb has punched through the deck, or when a ceiling will not stop dripping. Have the street address and the wet rooms ready. The Gainesville shop at 1344 NW 121st Way is where that call is answered. A calm next-day walkthrough of what the wind changed is the storm damage page, not this one.
Leave if lights, outlets, or the electrical panel are in the water, and call emergency services. Do not set a ladder. From the driveway, say whether the covering is open. A picture is useful only if you can take it without climbing.
Ask whether a tarp is the right temporary cover, which openings it would close, and the charge before you authorize anyone to start. A tarp buys time. It does not finish the roof, and it is not a promise that every leak stops. If the cover shifts overnight, call 352-664-8585 again. The advertised 24/7 line is how you confirm availability. This page does not promise a clock time.
Keep people out of a room while water is still dripping. Ask how the cover is fastened and what you should watch overnight. Put a bucket under the drip if you can do that without crossing a wet light or outlet. Do not treat the temporary cover as the end of the job. Labor and materials for the emergency visit are not the free inspection.