Security & Privacy at Brehm Roofing & Restoration

Your information matters. We take security and privacy seriously and do everything we reasonably can to protect your data when you interact with us online or make a payment.

When you provide personal details or payment information to Brehm Roofing & Restoration, we do not sell, trade, or share it with outside parties for marketing. Your data stays with us and the trusted services we use to operate our business.

How Your Data Is Handled

We collect only what we need to serve you and keep records organized, like your name, email, phone number, and details related to your roofing project. We use that information to communicate with you about estimates, job updates, invoices, and payments. We do not use your information for anything else without your clear permission.

Your data is stored with strict controls to limit access. Only authorized members of our team and essential service providers see it, and they follow strong security practices to protect it.

Payment Security Through ProLine

All payments you make to Brehm Roofing & Restoration are processed through ProLine, a roofing industry CRM and payment platform we use to send invoices and securely accept card and ACH payments. ProLine lets you pay by credit/debit card or bank transfer from the invoice you receive. According to publicly available information, clients can securely pay balances, deposits, and progress payments through that system, and ProLine supports both card and ACH payment methods.

We don’t store your full payment card numbers on our own servers. When you pay online through ProLine, the sensitive payment data is handled by ProLine’s secure payment infrastructure.

Industry standards like the Payment Card Industry Data Security Standard (PCI DSS) exist to set baseline requirements for how card data should be protected during processing. These standards aim to make payment systems safer and reduce fraud risk.

While no system can promise absolute protection, using a reputable processor like ProLine means your payment details are managed through established secure practices rather than being passed around insecurely.

How We Protect Your Information

• All online forms and transactions use encryption protocols to make it very hard for unauthorized parties to read your information during transmission.
• We limit who can see your data internally.
• We monitor our systems for unusual activity that might indicate a security issue.

No Marketing Sharing With Third Parties

We do not share your personal contact information (name, phone, email) with third parties for their own marketing. Your name and details stay with systems that help us run your project, service your account, and communicate with you.

Cookies and Site Functionality

Like many websites, our site uses cookies and similar technologies to improve your experience. That might include keeping you logged in during a session or remembering basic preferences. You can control cookie settings in your browser, but disabling certain cookies may affect how the site works.

Fraud Prevention

To help protect you, we may perform verification checks to confirm identity or billing details when processing payments. These checks are meant to reduce unauthorized card use and may involve comparing provided information with data from external services.

Your Rights and Choices

If you want to access, correct, or delete your personal information, just ask. We’ll walk you through the steps. If you have concerns about how your data is handled, we’re happy to discuss them with you.

Keeping Things Updated

We review our security practices periodically and may update this page to reflect changes in technology or applicable rules. Any material changes to how we handle data will be communicated on our site.